Ask questions and satisfy yourself about liability insurance, procedures and reputation:
When you hire a background screening company and cost is paramount, understand how the largest and lowest cost online pre-employment screening services operate. They outsource their production to the lowest cost of labor that can be found in Mexico, India or Asia. They sell price first and quality last.
When qualifying a pre-employment vendor ask the tough questions:
- How do they hire and keep their employees? What types of employees do they look for and what training process is followed? Do they look for persons who are tenacious, thorough and detailed, aggressive, have good problem-solving skills and have strong communication skills?
- What verification/audit process is followed to check the correctness of the checkers? How are pending results, incomplete results handled? Inquire about their quality assurance. What do they do with these findings to maintain quality?
- What certifications are held by staff members and what professional organization memberships do they hold?
- What are their liability insurance limits?
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