Archive for the Tips Category

To be an effective interviewer, you must be a good listener! Witnesses, job applicants, coworkers, family members and friends know when you are not listening / paying full attention to them. This can cause a negative emotion, and it has a definite impact on how someone answers

Good interviewers certainly must ask the right questions, but they also must think about the answers in terms of what is said, what is not said and what they observe. If you follow this approach, you will have a much better chance in detecting deceptive responses and

As someone who conducts interviews for a living, you are a student of human behavior, and you know that interviewing is an art not a science. Since each interviewing event is unique, how do you know when to change your own approach in an effort to dig

Whether conducting pre-employment screening, a claims investigation, a deposition or another formal inquiry to validate information, the first contact sets the tone of the relationship. Therefore, every effort should be made to ensure that it is positive. At the same time, understand and appreciate that you will

The ultimate goal of any interview is to gather information and determine its validity. In that regard, did that candidate for a job, that witness under oath, that claimant or that suspect / person interest provide truthful responses to your questions? The following ethical techniques should help

If you are a student of the art who continually wants to improve your ability to conduct increasingly effective interviews, I recommend that you experiment with different techniques whenever possible. Add those that work to your tool box. Find ones that work best with your personality style,

This follows and supplements prior Newsletters and offers more tips for successfully conducting ethical, nonconfrontational interviews. As a student of the art, you should try out these and other techniques to see what works best for you. One size does not fit all! And, if you are

Previous Newsletters have described the downside of employing confrontational interviewing / interrogating techniques while offering more effective and ethical approaches. As a student of the process, you already understand that it is an art not a science and that you learn by doing. Herein below find some

In last month’s Newsletter, the downside of employing confrontational interviewing / interrogating techniques was examined.  During the next several Newsletters, this discussion will continue with a description of some of the most effective and ethical approaches. As a student of the process, you understand that it is an