Patient listening should be followed by questions…
There is a strong tendency to make a quick evaluation without first getting the full meaning. Patient listening should be followed by questions to increase the interviewer’s understanding of the candidate’s background.
The listener’s own actions, i.e. body movements, eye contact, hand gestures, head nodding, facial expression and tone of voice must convey to the candidate an interest in what is being said and an interest in the candidate as a person. Leaning towards the candidate conveys the non-verbal signal that the interviewer is interested, even enthused, about the information being provided.
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